- Query and playback: provide 9-dimension query, including number, time period, duration, department, label, rating, etc.; recording click playback, display the number of times played.
- Statistics and analysis: come with daily, monthly, annual and departmental reports, and also customizable reports, graphical display of phone recording data, and support for report export.
- Security and encryption: Encrypted storage of recording files, limiting playback to the management system and maximizing data security.
- Roles and permissions: Support custom system roles and give different permissions for different roles to achieve multi-level control.
- Monitoring and backup: Real-time monitoring of server status, recording operation traces, providing interface/email alarms, and multiple strategies to backup recordings.